Here you can find answers to

In order to have your customer account deleted, please contact our customer service by e-mail (hello@mallang.com)

Important: Always write us from the e-mail address that is stored in your customer account.

My account

Here's a quick overview of your recent rivière céleste orders. You can also view and edit your user data and addresses at a glance.

With the wishlist you can mark one or more items for your next purchase - either on the product page of your desired item or in the shopping cart.

You want to try the wishlist? Then log in to your customer account.

Via "Wishlist" in the bar at the top right margin you get to the already saved articles. You want to buy one or more items from your Wishlist? Then you can put them directly from there into the shopping cart.

After ordering, the items are automatically removed from your Wishlist.

An article has disappeared from your Wishlist? We ask for your understanding that we can not reserve your desired articles for you.

Log into your customer account to fully benefit from mallang.com.

Go to "Login".

Here you can log in to your customer account. Just enter your e-mail address and password. Finished!

Establish a customer account if you are not yet a Mallang customer. Just click on "Register now".

Under "My Account" you can change your name, your e-mail address and your password.

On the PC or laptop you can customize your user data in the My Account under "Account Details".

After making adjustments, click "save" to confirm your changes.

Under "My Account" you can customize your delivery and billing address or add new ones. On the PC doer laptop you can adjust the address in my account under "Addresses".

Has your address changed?
Please adjust your address in the customer account before you complete your order. For completed orders, the delivery address can not be changed afterwards.

As long as your order has not yet been shipped, you can simply cancel it and order your desired items after adjusting your address again.

If you forget your password, you can change it quickly and easily. Click on "Login", then on "Forgot your password?" And enter your e-mail address in the field provided.

Depending on the provider, it may take up to 10 minutes for you to receive an e-mail. You have a link where you can enter a new password.

My Orders

Under "Orders" in My Account you will find an overview of your orders.

Here you can always understand the current delivery and payment status of your order. By clicking on "Ads" you get a detailed presentation of the individual orders, such as

  • the included articles
  • your delivery address
  • which payment method you have chosen
  • whether the order has already been paid or
  • whether the invoice amount is still open

My returns

Under "My Account" you will find an overview of all orders that you have last returned. Here you can also see their current status.

Unsubscribe from the newsletter

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Just click on the link below in the newsletter.

You marked the newsletter as SPAM in your e-mail program?
In this case, other e-mails from Mallang (such as important emails about your order) may not be delivered correctly.

Why do I get the newsletter even though I did not sign up?
This is the personal product recommendation. We compile these for you based on your last purchase. Thus, we can better respond to your personal interests and styles. The product recommendation is not a newsletter.

You do not find the right one? Contact us !

We can process your request for you as quickly and easily as possible, if you have the information for us.